Category: Communication

Table of Contents Executive Summary Introduction Methodology Findings Discussion Conclusions Recommendations Works Cited Executive Summary The present paper provides an analysis of communication issues in STEP. The report is based on the data obtained during the interview with the company’s employee, Nancy Watson. It has been found that communication in STEP is effective, but it…

Table of Contents Roadmap Methods Scenarios Conclusion References Selecting appropriate ways of communication at the workplace is crucial for a successful manager of any company. This is why any skillful and talented leader needs to know what kind of communication is the most suitable in various situations that may occur during the work process. The…

Introduction Although the telecommunications industry is growing, it is also fiercely competitive. Before competition ruled the market, telecommunications service providers paid very little attention to customers needs. Today, however, customers have become more educated and more demanding as well. In a global economy increasingly characterized by service industries shaped by technology, customers are impatient for…

Table of Contents Roadmap Methods Scenarios Conclusion References Selecting appropriate ways of communication at the workplace is crucial for a successful manager of any company. This is why any skillful and talented leader needs to know what kind of communication is the most suitable in various situations that may occur during the work process. The…

Organizations are currently affected by many issues that have rendered them less effective and efficient to cope with today’s market demand. It has been pointed out that the nature of operations entirely contributed to that. Beitler points out that “top management creates anxiety among their juniors with unplanned changes” (56). First, the growth in technology…

The emergence of digital media has diversified opportunities upon which marketers interact with consumers. Each dawning day, consumers are confronted with a barrage of messages either through traditional or digital media. In this new era, individuals are striving to know what is happening beyond their borders through consumption of social media and text messages, reading…

Strategic communication possesses certain interests for the researchers as an understanding of the models applied by successful companies and individuals helps to better study the factors making the exchange of information more effective (Coombs, 2015). In their study, Waters and Lemanski (2011) discuss preferred styles of communication applied by creators of websites of non-profit organizations…

Introduction Intercultural communication in both commercial and public communication is very important. Scholars have conducted research in this field in order to help organizations come up with proper ways of communicating with the public under different cultural settings. In this section, the researcher will review existing literatures in reference to this topic. Maslow’s hierarchy of…

Table of Contents Introduction Main Text Conclusion References Introduction “The honesty, integrity and sound judgment of our employees, officers, and directors is essential to … reputation and success” (MFIC Corporation, n.a). These are the opening words of MFIC Corporation Code of Ethics. Employee Handbook is not a mere list of rights and responsibilities; it is…

New Employee Customer Service Training Those new employees who are recruited to work with customers can experience significant difficulties in interactions, and these processes can influence not only performance but also the level of the company’s competitiveness within the industry. The customer service is based on satisfying customers’ needs and demands, and to provide the…